topic Re: Easy Roam in Get Support

Easy Roam

Snowbunny — Wed, 05 Jan 2022 07:31:38 GMT

Hi Public Mobile Community,

I am a total newbie, less than 1 week. I have to say, although I read about many of the registration/activation issues, I did not experience them. I ordered my SIM card online and when I received it about 5-6 days later, I followed the steps and everything worked perfectly, and quickly. Kudos!

My question is: Since Public Mobile is owned by Telus, why therefore can Public Mobile not offer the Easy Roam add-on? I read many community threads about clients wanting the roaming feature while travelling down-south, and the Telus Easy Roam package offers more than 150+ countries. https://www.telus.com/en/on/mobility/travel/

Thanks everyone,

Re: Easy Roam

stonechucker — Mon, 19 Nov 2018 13:26:56 GMT

The US Roaming option is still somewhat new, only coming last year.

This is a 3rd tier provider and doesn't have all the frills of the larger companies. I wouldn't expect easy roam to be available anytime soon.

Generally, your best option will be to get a local sim if you wish to use your device in another country, other than the US.

Re: Easy Roam

will13am — Mon, 19 Nov 2018 14:22:13 GMT

Roaming options are way too expensive for this no frills brand. Buying service locally is the way to go for those on a budget.

Re: Easy Roam

ShawnC13 — Mon, 19 Nov 2018 14:28:01 GMT

@Snowbunny wrote:
Hi Public Mobile Community,
I am a total newbie, less than 1 week. I have to say, although I read about many of the registration/activation issues, I did not experience them. I ordered my SIM card online and when I received it about 5-6 days later, I followed the steps and everything worked perfectly, and quickly. Kudos!
My question is: Since Public Mobile is owned by Telus, why therefore can Public Mobile not offer the Easy Roam add-on? I read many community threads about clients wanting the roaming feature while travelling down-south, and the Telus Easy Roam package offers more than 150+ countries. https://www.telus.com/en/on/mobility/travel/
Thanks everyone,

There are a lot of features that you will see with Telus that we will not get here. There has to be some difference in services provided for the lower costs we are paying for cellular service. This is a third tier provider (although when I joined 2 years ago it competed with the 2nd tiers) that is perfect for people who just need basic service and don't need the comfort of a call centre or storefront for customer service.

Re: Easy Roam

mcs11 — Mon, 19 Nov 2018 15:45:54 GMT

@Snowbunny It's definitely convenient to be able to add on a plan via your provider (I was with Virgin Mobile for many years and I did this a few times for expediency). However, this past year I was in France for several weeks and it was much more cost-effective to get a local SIM. Next time you travel, give this option a shot and hopefully you will find it simple and painless. Good luck!

Re: Easy Roam

Anonymous — Mon, 19 Nov 2018 15:49:15 GMT

@mcs11 wrote:
@Snowbunny It's definitely convenient to be able to add on a plan via your provider (I was with Virgin Mobile for many years and I did this a few times for expediency). However, this past year I was in France for several weeks and it was much more cost-effective to get a local SIM. Next time you travel, give this option a shot and hopefully you will find it simple and painless. Good luck!

I find that there's kind of a fun factor with having a local number too.

Re: Easy Roam

mcs11 — Mon, 19 Nov 2018 15:53:46 GMT

@Anonymous wrote:
@mcs11 wrote:
@Snowbunny It's definitely convenient to be able to add on a plan via your provider (I was with Virgin Mobile for many years and I did this a few times for expediency). However, this past year I was in France for several weeks and it was much more cost-effective to get a local SIM. Next time you travel, give this option a shot and hopefully you will find it simple and painless. Good luck!
I find that there's kind of a fun factor with having a local number too.

@Anonymous Totally! I could pretend that I was a real Parisen. It helped that I was constantly stuffing my face full of baguette and other French pastries. 🙂

Re: Easy Roam

srlawren — Mon, 19 Nov 2018 16:57:00 GMT

@stonechucker wrote:
The US Roaming option is still somewhat new, only coming last year.

@stonechucker not to nitpick (sorry!) but it was actually 2 years ago, in Nov 2016, IIRC.

Re: Easy Roam

stonechucker — Mon, 19 Nov 2018 17:00:37 GMT

It's after I got here... So it's all good 🙂 I still haven't used it!

Re: Easy Roam

Snowbunny — Tue, 27 Nov 2018 13:16:59 GMT

Thank you for this. We will definately opt for that instead.

Re: Easy Roam

Snowbunny — Tue, 27 Nov 2018 13:18:35 GMT

Thank you for this ShawnC13.

Re: Easy Roam

Snowbunny — Tue, 27 Nov 2018 13:19:41 GMT

Thank you MCS11. I am hearing that more and more, and will definately go that route.

Re: Easy Roam

MoreYummy — Tue, 27 Nov 2018 15:10:56 GMT

Not much roaming options in Publimc mobile. It is unlikely they will add it, it is asked many years ago. Go with local sim or dont use it at all. Have fun!

Re: Easy Roam

dna2016 — Tue, 27 Nov 2018 15:13:25 GMT

@Snowbunny welcome to PM. As the others have already mentioned, this is the 3rd tier brand of Telus, and from a budgeting and expense perspective the costs wouldn't make sense for PM, especially when they are giving away money every month.

One thing you'll quickly realize is PM doesn't offer certain types of plans like Telus or other companies, and with that I'd say just keep reminding yourself that this is the 3rd tier brand, so expect a number of differences. But with that said, if what PM offers works for how you use your phone, then be ecstatic that you can easily lower your bill by a decent amount every cycle