topic Missing Refer a Friend Reward in Get Support

Missing Refer a Friend Reward

Toothpick — Tue, 04 Jan 2022 10:24:09 GMT

On approximately July 7/2021 I referred a friend and so far I have not received any Reward Program credits for it. I can provide the cell number if required.

Re: Missing Refer a Friend Reward

Triguy — Sat, 02 Oct 2021 21:45:57 GMT

Log into your account and check under rewards. Their last four digits of their phone number should appear. Is their account active ?

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Re: Missing Refer a Friend Reward

t_p — Sat, 02 Oct 2021 21:44:44 GMT

@Toothpick wrote:
On approximately July 7/2021 I referred a friend and so far I have not received any Reward Program credits for it. I can provide the cell number if required.

In that case you should contact CS for help:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Missing Refer a Friend Reward

pkaraa — Sat, 02 Oct 2021 23:15:34 GMT

If the referred account is still active and you dont see it your awards then click the blurb on the bottom right and create a ticket.

Re: Missing Refer a Friend Reward

gpixel — Sun, 03 Oct 2021 01:07:24 GMT

@Toothpick

you will need to tell your friend to contact customer support. The agents won't help you. keep in mind if you ever refer anyone else. it should be in your account immediately