https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/172948#M146937 <P><SPAN>Normally, I would have said it's just a display issue of "expired" status on your renewal date, but since your service is actually not working, then you'll need the help of a moderator.</SPAN></P><P><SPAN>Click this&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">Moderator_Team</A><SPAN>&nbsp;link to private message for assistance.</SPAN><BR /><SPAN>More info on moderators:&nbsp;&nbsp;</SPAN><A href="http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A></P><P>Include your PM SIM card number, e-mail address and phone number.</P> Tue, 25 Jul 2017 13:21:50 GMT SD08 2017-07-25T13:21:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/172942#M146936 <P>Hi all,</P><P>&nbsp;</P><P>I have auto-pay setup, have already gone through a few cycles of the 3 month pre-paid, haven't changed anything on my account.</P><P>&nbsp;</P><P>It's one day past my billing cycle and my account is suspended for some reason. I added the amount due to my account, and it still is suspended.</P><P>&nbsp;</P><P>Looks like auto-pay doesn't work, haven't had available data since Sunday <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>&nbsp;</P><P>Anyone have options to fix?</P> Wed, 05 Jan 2022 07:30:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/172942#M146936 Tywallace 2022-01-05T07:30:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/172948#M146937 <P><SPAN>Normally, I would have said it's just a display issue of "expired" status on your renewal date, but since your service is actually not working, then you'll need the help of a moderator.</SPAN></P><P><SPAN>Click this&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">Moderator_Team</A><SPAN>&nbsp;link to private message for assistance.</SPAN><BR /><SPAN>More info on moderators:&nbsp;&nbsp;</SPAN><A href="http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A></P><P>Include your PM SIM card number, e-mail address and phone number.</P> Tue, 25 Jul 2017 13:21:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/172948#M146937 SD08 2017-07-25T13:21:50Z