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    <title>topic help porting number in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/help-porting-number/m-p/172885#M146834</link>
    <description>&lt;P&gt;hey&lt;SPAN&gt;&amp;nbsp;so&amp;nbsp;&lt;/SPAN&gt;i&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;tryed&lt;SPAN&gt;&amp;nbsp;to port my number, but not sure if it 100% worked&amp;nbsp;&lt;/SPAN&gt;i&lt;SPAN&gt;&amp;nbsp;can phone people but no one can phone me.&amp;nbsp;&lt;/SPAN&gt;any&lt;SPAN&gt;&amp;nbsp;help would be great&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 05 Jan 2022 07:30:25 GMT</pubDate>
    <dc:creator>ebailey</dc:creator>
    <dc:date>2022-01-05T07:30:25Z</dc:date>
    <item>
      <title>help porting number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/help-porting-number/m-p/172885#M146834</link>
      <description>&lt;P&gt;hey&lt;SPAN&gt;&amp;nbsp;so&amp;nbsp;&lt;/SPAN&gt;i&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;tryed&lt;SPAN&gt;&amp;nbsp;to port my number, but not sure if it 100% worked&amp;nbsp;&lt;/SPAN&gt;i&lt;SPAN&gt;&amp;nbsp;can phone people but no one can phone me.&amp;nbsp;&lt;/SPAN&gt;any&lt;SPAN&gt;&amp;nbsp;help would be great&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 07:30:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/help-porting-number/m-p/172885#M146834</guid>
      <dc:creator>ebailey</dc:creator>
      <dc:date>2022-01-05T07:30:25Z</dc:date>
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    <item>
      <title>Re: help porting number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/help-porting-number/m-p/172886#M146835</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/28265"&gt;@ebailey&lt;/a&gt;, how long ago did you start the process?&amp;nbsp; It could take a couple of hours to complete.&amp;nbsp; If you are able to make a call then the porting process has started.&amp;nbsp; Your old SIM is probably still active as well and would receive calls and texts.&amp;nbsp; If you have a dual sim phone you could run both sims until that port is complete.&amp;nbsp; If it has been a while since you started the porting process and you feel it is stuck in progress.&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;You will need to message a MOD for assistance, click on this link &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;Moderator Team&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;DIV&gt;to send a private message .&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;DIV&gt;* PM account email address&lt;/DIV&gt;&lt;DIV&gt;* SIM card number(if available)&lt;/DIV&gt;&lt;DIV&gt;* PM phone number&lt;/DIV&gt;&lt;DIV&gt;* Detailed explanation&lt;/DIV&gt;&lt;DIV&gt;Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;More info on moderators: &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;</description>
      <pubDate>Tue, 25 Jul 2017 03:21:56 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/help-porting-number/m-p/172886#M146835</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2017-07-25T03:21:56Z</dc:date>
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