topic Re: Feels bad - screwed over a friend in Get Support

Feels bad - screwed over a friend

banjochow — Wed, 05 Jan 2022 07:29:40 GMT

I recommended PM to a friend and they bought in at the current prices. It feels really bad knowing how bad the current value is. (They were better off with there old plan)

Is it possible for them to switch to a new PM plan when/if the company finally wakes up?
Or should I just be honest and tell them their current plan sucks?

Re: Feels bad - screwed over a friend

xCameron94x — Sun, 23 Jul 2017 19:40:22 GMT

Yes, they can change their plan at anytime whenever a promo deal turns up. They can change it right away, or closer to when their current cycle ends, or a future date plan change. I would recommend changing the plan near the end of their plan cycle, just to avoid paying more than they should.

Re: Feels bad - screwed over a friend

CalvinW — Sun, 23 Jul 2017 19:48:51 GMT

Good luck if you still expect PM to actually launch a good promo again. I feel the same way after recommending PM to my relatives.

Re: Feels bad - screwed over a friend

stonechucker — Sun, 23 Jul 2017 20:04:27 GMT

You didn't hold abucket of ice water over their head when they subscribed, so why do you feel bad?

they chose to join PM. Not you. Get over it.

Re: Feels bad - screwed over a friend

Michael77 — Sun, 23 Jul 2017 20:13:12 GMT

These plans may not be for everyone but there may be some people who will like them. There will be other promotions.

Re: Feels bad - screwed over a friend

zhadj030 — Sun, 23 Jul 2017 21:39:28 GMT

I would be honest and tell him, that with the current prices there is no great value and maybe he should better off with an other better offer if found.

Sure I will lose 3$, but I rather save him 10 times that amount .

I was about to refer two friends to PM, a week ago, and then I told them to look somewhere else just the day of price changes, they are now with videotron and Freedom.

Now if he wants to still join then sure, it is his decision, just make sure he knows what is he getting himself into, if not, then *we* and he will keep an eye on the next promotion (finger crossed on the next promotions value) and evaluate with as well.

The only thing I can vouch for on PM now , is the great community members and the great moderators and their support, theese two are the only good thing right NOW. (Hopefully prices would join this list)

Re: Feels bad - screwed over a friend

will13am — Sun, 23 Jul 2017 21:46:46 GMT

@banjochow, I strongly suggest helping the friend move to a different service asap. Waiting for another promo provides no guarantee of when and by how much these exorbitant prices will drop by. Given the latest price increase, I am very comfortable in saying that the 2016 fall promo ($40 for 4 gigs of unthrottled LTE data) will never come back. Right now, the best deal for a talk, text, data plan is offered by zoomer wirless (runs on Rogers network). $40.50 gets you 2 gigs of unthrottled LTE data and 500 daytime Canada minutes (unlimited evenings and weekends). This offer includes a free low end phone. Offer expires July 31, 2017. So act fast.

http://www.zoomerwireless.ca/

Re: Feels bad - screwed over a friend

mimmo — Sun, 23 Jul 2017 22:18:37 GMT

when did your friend order teh simcard and activate it there is a small window of time the mods are honoring the old plans.

as for him ording a higer prices plan, i'm sorry but i would have been asking you hey i though the plans were $ for this but its noe $$$ whats up. your friend willingly went through the whole processes and didnt realise they were paying more than their current porvider?

as @will13am until the 31st zoomer is where i am reccomending people to go.

Re: Feels bad - screwed over a friend

stonechucker — Mon, 24 Jul 2017 14:27:25 GMT

I keep seeing you listing the Zoomer plan @will13am, however I can't seem to find it on the website. The only plan for $40.50 I see is a 500 MB plan, not 2 GB.

Re: Feels bad - screwed over a friend

will13am — Mon, 24 Jul 2017 16:19:17 GMT

@stonechucker wrote:
I keep seeing you listing the Zoomer plan @will13am, however I can't seem to find it on the website. The only plan for $40.50 I see is a 500 MB plan, not 2 GB.

I just checked, still right there on the scrolling part of the landing page.

Re: Feels bad - screwed over a friend

mimmo — Mon, 24 Jul 2017 20:04:56 GMT

@will13am wrote:
@stonechucker wrote:
I keep seeing you listing the Zoomer plan @will13am, however I can't seem to find it on the website. The only plan for $40.50 I see is a 500 MB plan, not 2 GB.
I just checked, still right there on the scrolling part of the landing page.

Re: Feels bad - screwed over a friend

zhadj030 — Mon, 24 Jul 2017 20:09:00 GMT

Yes the Zoomer offer is still there

Re: Feels bad - screwed over a friend

stonechucker — Tue, 25 Jul 2017 05:08:35 GMT

Thanks folks, didn't think that was it, as the phone tight there made me think it was cell phone ad.

Re: Feels bad - screwed over a friend

kav2001c — Tue, 25 Jul 2017 19:03:10 GMT

@stonechucker it is a promotion and one you only get if you sign a 2 year contract and get a credit check

Nowhere similar to prepay whatsover

The fine print is also odd

*Lifetime Rewards Bundle: 10% off plan fees, and the annual cost of CARP membership dues, Zoomer Magazine subscription and $5 CARP Chapter donation are available with 2-year wireless service agreement, and provided for as long as you are a Zoomer Wireless customer. For customers that currently have a CARP membership, membership and subscription will start upon expiration of existing CARP membership. For customers that do not have a CARP membership, membership and subscription will start immediately upon signup with the Zoomer Wireless program

Lifetime Rewards Bundle cannot be combined with Bring Your Own Phone discount, Snowbird plans, Tablet Data plans, Wireless Home Phone. Some conditions apply, call for details.

Ok great my CARP membership is free... WTF is a CARP membership?

@stonechucker wrote:
I keep seeing you listing the Zoomer plan @will13am, however I can't seem to find it on the website. The only plan for $40.50 I see is a 500 MB plan, not 2 GB.

Re: Feels bad - screwed over a friend

kav2001c — Tue, 25 Jul 2017 19:10:55 GMT

That's weird the system deleted the Zoomer posts?

Something set off the spam bot lol

Read the TOS for Zoomer they are odd to say the least (seems we can not post them here though)

Re: Feels bad - screwed over a friend

Garry — Wed, 26 Jul 2017 13:01:49 GMT

Or you can join Koodo with 2GB LTE etc. for $45* after bill credit.

*They have a $10 bill credit for 6 months....... ***Promo ends today***

fwiw.......It's terrible that we as happy PM clients have to recommend the competition!!!! 😞

Re: Feels bad - screwed over a friend

Longshot — Wed, 26 Jul 2017 13:30:28 GMT

How much better were plans before? I just signed up last week. I'm getting about twice as much data for less than half the cost of what I was paying before so in my case I consider PM a win. Just how cheap are we talking?

Re: Feels bad - screwed over a friend

kav2001c — Wed, 26 Jul 2017 14:26:20 GMT

@Longshot the slower data speed plans are equal to previous high speed pricing

The new high speed pricing vs slow data speed pricing is the difference for whichever plan you are on

All carriers increase prices over time just some people can't let go of the old promotions

Anyways welcome aboard!

Re: Feels bad - screwed over a friend

Acekiller — Wed, 26 Jul 2017 16:09:05 GMT

unfortunately PM doesn't have a retention department like other companies, so I would recommend your friend just take off, or perhaps leave a suspended account at PM.

Re: Feels bad - screwed over a friend

stonechucker — Wed, 26 Jul 2017 20:04:21 GMT

Luckily PM doesn't have a retention department. More hassle than it's worth.

A retention department has never given me a deal that was suitable. I have always left.