topic Re: HOW TO HACK TELUS in Get Support

Loyalty Rewards

vapor — Wed, 05 Jan 2022 07:28:22 GMT

Got ur attention, lol

I have been with public mobile since june 2014 & public says for each yr. I stay on as a "Loyal" Customer i will get one dollar taken off my monthly bill up to a max of 4 yrs.

Here i am in july 2017 & nothing has been applied to lower my monthly bill by $4. a month.
Like my avatar with the clock & running shoe...Time is running out, lol
C'mon Public, practise what u preach...lower my monthly bill by $4. for being the
"Loyal" customer i am, is, was...

Re: HOW TO HACK TELUS

xCameron94x — Wed, 19 Jul 2017 17:47:05 GMT

If you are on a legacy plan, I think those plans are not elgiable for rewards, but maybe an orcale can confirm this? In order to get that $4 off per 30 days, you will need to switch to a reward elgible plan if that is the case

Re: HOW TO HACK TELUS

IWIK — Wed, 19 Jul 2017 17:53:11 GMT

Yea, didn't the current PM start in 2015?

Re: HOW TO HACK TELUS

NDesai — Wed, 19 Jul 2017 17:57:50 GMT

Yes, legacy grandfathered plans prior to early 2015 are not eligible for rewards. If you move to current plan, you will receive loyalty rewards.

Re: HOW TO HACK TELUS

vapor — Wed, 19 Jul 2017 17:58:56 GMT

for every promise there is always an excuse not to follow thru, how true!

Re: HOW TO HACK TELUS

vapor — Wed, 19 Jul 2017 18:02:21 GMT

I'd ruther bi*** than switch

Re: HOW TO HACK TELUS

NDesai — Wed, 19 Jul 2017 18:03:35 GMT

@vapor It's all there for you to read if you search. We ask you to behave as everyone is here to help.

Re: HOW TO HACK TELUS

vapor — Wed, 19 Jul 2017 18:09:05 GMT

I hear ya, BYE!

Re: HOW TO HACK TELUS

Luddite — Wed, 19 Jul 2017 20:17:02 GMT

@NDesai wrote:
Yes, legacy grandfathered plans prior to early 2015 are not eligible for rewards. If you move to current plan, you will receive loyalty rewards.

Jan 27/15 is the cutoff date for Legacy plans. They STILL have access to a call centre but no rewards.