refund on my account

jleung — Wed, 05 Jan 2022 07:26:53 GMT

Hi,

I would like a refund on my account. I accidentally did one-time payments (total of $25) to my account I would like it refunded. Please advise.

Thank you,
Jacky

Re: refund on my account

SD08 — Fri, 14 Jul 2017 19:17:24 GMT

Those funds can be left in your account toward a future purchase or renewal of your current plan. If you really want it back now, then you can contact a moderator.

Click this Moderator_Team link to private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Moderators are still dealing with a backlog of help requests from the recent promo. Response time for assistance is currently longer than normal (as much as 24-48 hours).

topic Re: refund on my account in Get Support

refund on my account

Re: refund on my account