topic Invalid sim in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294608#M145241 <P>Just tried to activate my new account and it said oops, something went wrong.&nbsp; so I tried again and now it says I have an invalid sim card?</P> Wed, 05 Jan 2022 07:26:40 GMT PaulLucas 2022-01-05T07:26:40Z Invalid sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294608#M145241 <P>Just tried to activate my new account and it said oops, something went wrong.&nbsp; so I tried again and now it says I have an invalid sim card?</P> Wed, 05 Jan 2022 07:26:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294608#M145241 PaulLucas 2022-01-05T07:26:40Z Re: Invalid sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294632#M145242 <P>It might already be activated did you try putting it your phone?</P> Fri, 09 Nov 2018 01:49:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294632#M145242 mimmo 2018-11-09T01:49:12Z Re: Invalid sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294635#M145243 <P>I tried it in my main phone just to find out that it's locked to videotron.&nbsp; So I put the sim in my old back-up phone and it works.&nbsp; Thanks for the suggestion.&nbsp;</P> Fri, 09 Nov 2018 02:05:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Invalid-sim/m-p/294635#M145243 PaulLucas 2018-11-09T02:05:32Z