topic Re: Rewards Calculated Incorrectly in Get Support

Rewards Calculated Incorrectly

ELatina — Wed, 05 Jan 2022 07:25:48 GMT

My rewards were calculated incorrectly and would like somebody to look into this before my card is charged. Thank you.

ute1978 — Wed, 07 Nov 2018 18:42:11 GMT

Could you please provide a screenshot and tell us why you think the rewards are wrong?

ELatina — Wed, 07 Nov 2018 18:58:35 GMT

I've changed to a 30 day plan, and I've been with public mobile for 3 years now

ute1978 — Wed, 07 Nov 2018 19:09:58 GMT

@ELatina wrote:
I've changed to a 30 day plan, and I've been with public mobile for 3 years now

When exactly did you sign up with Public Mobile?

ELatina — Wed, 07 Nov 2018 19:21:15 GMT

May 8th 2015. Besides this, how do I go about getting the rest corrected?

ute1978 — Wed, 07 Nov 2018 19:29:20 GMT

When you signed up where you since then on a rewards eligible plan?

Not all plans were eligible before.

The way to contact the mods.

Please contact a moderator using the following link. Please provide your name, phone number, account number, pin. And then describe your issue.