topic Re: Account login in Get Support

Account login

mansi0608 — Wed, 05 Jan 2022 07:24:43 GMT

Hello,

I am not able to login to my account, when i do forgot password it says we are unable to find your email address. Please assist. I have also sent an private message to moderator.

Re: Account login

SD08 — Mon, 10 Jul 2017 02:29:37 GMT

Your account needs a password reset with the help of a moderator. Since you've private messaged them already, all you can do is wait. Since password resets are time-sensitive, and private messaging is the moderators' preferred communication channel, I recommend you turn on e-mail notifications for receipt of private messages in your community account. To do this, go to Settings -> Preferences -> Private Messenger. Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change.

Re: Account login

passiveegg — Tue, 11 Jul 2017 04:31:31 GMT

what the abovve person said is great but i also say that you should private message pm on twitter or facebook cause when i messaged them they replied back in less than 24 hours. best way for communication.