topic Re: payment date in Get Support

payment date

woodrow1 — Tue, 04 Jan 2022 10:21:23 GMT

Why does my payment date change every month?

Re: payment date

Anonymous — Sat, 23 Oct 2021 18:28:41 GMT

@woodrow1

because at public mobile service 30 day not monthly.

enjoy your service....

Re: payment date

dabr — Sat, 23 Oct 2021 18:31:32 GMT

@woodrow1 wrote:
Why does my payment date change every month?

@woodrow1 PM is on a 30 day payment cycle, not monthly, that's why.

Edit: @woodrow1 Just curious, seems you've been here since Jan/2020, have you been a customer since then and only noticed your payments not occurring monthly?

Re: payment date

Quigley — Sat, 23 Oct 2021 18:27:53 GMT

@woodrow1

That's because the plans are 30 days and not monthly!

Re: payment date

woodrow1 — Sat, 23 Oct 2021 18:29:45 GMT

Thanks solved the problem.

Re: payment date

cbx4evr — Sat, 23 Oct 2021 18:34:34 GMT

After 6 years you will pay for an extra month on a 30 day payment scheme. Personally I wish it was the same day every month.

Re: payment date

LeePublic — Sat, 23 Oct 2021 19:29:27 GMT

@woodrow1

There's a reason why there's a auto pay and loyalty discount for being with PM. As @cbx4evr mentioned, you'll end up paying an extra month in 6 years so the auto pay and loyalty discounts are there to help offset the extra month.

Re: payment date

darlicious — Sat, 23 Oct 2021 19:42:38 GMT

@woodrow1

Autopay after 6 years=$144

Loyalty after 6 years=$180

Loyalty thereafter per year=$60

Re: payment date

woodrow1 — Sun, 24 Oct 2021 16:49:39 GMT

So can I make an auto payment in advance?

Re: payment date

JK8 — Sun, 24 Oct 2021 16:55:22 GMT

@woodrow1 wrote:
So can I make an auto payment in advance?

To set up autopay go into self service and choose the Payment tab to add your credit card. You then have to enable autopay. Your renewals will then be done automatically every 30 days.

Re: payment date

Dunkman — Sun, 24 Oct 2021 16:54:53 GMT

@woodrow1

@woodrow1 wrote:
So can I make an auto payment in advance?

Yes, you can manually load funds at anytime. You will still qualify for autopay rewards.

Some customers regularly will load funds a few days before their payment date just to avoid the rare autopay failures and subsequent service disruption.

Re: payment date

Triguy — Sun, 24 Oct 2021 16:56:02 GMT

Setting up AutoPay means that you earn $2 every 30 days!To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Re: payment date

pkaraa — Sun, 24 Oct 2021 18:45:26 GMT

You can transfer funds in your account and register for auto-payment.

It will give you $2 off the plan price.

Re: payment date

AE_Collector — Wed, 27 Oct 2021 23:27:36 GMT

A small correction…., the payment date doesn’t change every month, but it does change after going past the end of the month in the 8 months of the year that don’t have 30 days in them.

AE_Collector