topic help! cannot make calls in Get Support

help! cannot make calls

lewisyu — Wed, 05 Jan 2022 07:24:07 GMT

I cannot make calls and receive calls from tonight. There's sufficient fund in my account. Anyone know why?

Re: help! cannot make calls

mimmo — Sun, 04 Nov 2018 03:52:58 GMT

thy this solution, seems to work in many instances. if it does not please provide screenshots of payment history and overviw page. try losrt stolen trick first

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-funds-but-will-not-renew-or-re/m-p/284552#M20518

Re: help! cannot make calls

Anonymous — Sun, 04 Nov 2018 03:53:19 GMT

@lewisyu wrote:
I cannot make calls and receive calls from tonight. There's sufficient fund in my account. Anyone know why?

Does the service say active in the self-serve?

If so then you can try the lost/stolen trick.

Or does it say suspended? Is this the end of your term?