topic Re: Custom plan in Get Support

Custom plan

Degus222 — Wed, 05 Jan 2022 07:23:46 GMT

Hey all,

I was paying $50 for 8GB of data. It was a promo I signed up under in Sept.

I just went to custom plan and for $50 Can/USA calling, international texts, 6GB +2 bonus.

Does anyone know if the bonus 2 expires? or is there any reason not to switch my plan to include USA calls?

Thoughts?

Re: Custom plan

Anonymous — Sat, 03 Nov 2018 17:21:35 GMT

@Degus222 wrote:
Hey all,

I was paying $50 for 8GB of data. It was a promo I signed up under in Sept.

I just went to custom plan and for $50 Can/USA calling, international texts, 6GB +2 bonus.

Does anyone know if the bonus 2 expires? or is there any reason not to switch my plan to include USA calls?

Thoughts?

Once you're in a plan, you're in it. They could change the price with 30 days notice but you still have your plan. But if you switch from a promo, you probably won't get it back.

Re: Custom plan

Degus222 — Sat, 03 Nov 2018 17:23:41 GMT

The custom plan had the same as the promo but with USA calling. So it doesnt seem like I would want to go back.

Re: Custom plan

Anonymous — Sat, 03 Nov 2018 17:27:19 GMT

@Degus222 wrote:
The custom plan had the same as the promo but with USA calling. So it doesnt seem like I would want to go back.

Ah freedom. Them's're your choices to make. Can't help you there. 🙂

Re: Custom plan

Degus222 — Sat, 03 Nov 2018 17:29:40 GMT

Yeah, I am just concerned the bonus 2 GB of data might expire or end because I need 8GB.

Re: Custom plan

Anonymous — Sat, 03 Nov 2018 17:31:14 GMT

@Degus222 wrote:
Yeah, I am just concerned the bonus 2 GB of data might expire or end because I need 8GB.

There's no fine print that says it would. I've not read here that that would happen.

Re: Custom plan

will13am — Sat, 03 Nov 2018 17:53:46 GMT

Public Mobile has so many plan options sometimes the pricing doesn't make sense. In this particular case there's no extra cost to go with Canada and US calling. So why not! As with all plans, changes are subject to the terms of service. All plans are equally immune to future changes.

Re: Custom plan

stonechucker — Sat, 03 Nov 2018 18:00:20 GMT

That lack of fine print was a concern for me also. Public Mobile uses this as a gimmick, to echo the bonus data other providers give, but take away in the fine print.

until they give notice of a change to your specific package, it’s all the same, and will stay.

You must have got into the regular 8Gb plan before it was modified to include US calling. When the promo ended, it had been modified to include the US calling. The current choose your own plan is exactly the same as you are on, plus US calling, at the same price. If you don’t need US calling, stay the way you are, if you need US calling, you can choose the the CYOP, or buy US long distance in the $8 or $15 long distance Addon.

Re: Custom plan

bridonca — Sat, 03 Nov 2018 22:14:24 GMT

I would not worry about it. If you are happy with the plan, go with it until there is a better plan that suits your current needs. These things are usually grandfathered, but there is nothing saying it will not be changed either. Go with the flow, and hope for the best!