topic Re: Grrt in Get Support

Grrt

Darren3 — Wed, 05 Jan 2022 07:23:28 GMT

Who the neck do I talk to to fix my phone? 3 days and it's still not working

Re: Grrt

Anonymous — Fri, 02 Nov 2018 22:50:17 GMT

@Darren3 wrote:
Who the neck do I talk to to fix my phone? 3 days and it's still not working

What seems to be the problem?

Is it active?

Is it suspended?

If active try the lost/stolen feature.

If you're on the $10 plan maybe you've consumed your quantities.

Did you send a message to the moderator team?

Re: Grrt

will13am — Fri, 02 Nov 2018 22:57:24 GMT

@Darren3, you need to be a lot more descriptive than that. The community has some very resourceful people, but none of us are clairvoyant. Please tell us more detail and someone should be able to provide suggestions. I suggest start by examining your online account for anomalies.

Re: Grrt

mimmo — Fri, 02 Nov 2018 23:39:23 GMT

Mods are replying in 72+ hours

Have you tried the lost stolen trick? That was suggested in your previous thread?

Re: Grrt

Darren3 — Sat, 03 Nov 2018 11:13:02 GMT

I don't know this lost stole trick you are talking about... I just wanna be able to talk to someone who works for this stupid company.

Re: Grrt

Darren3 — Sat, 03 Nov 2018 11:16:31 GMT

My phone says it's active but I can not call or text... when I call out it says I don't have a active long distance plan I can't text... I wasn't even trying to call a long distance number I have the $30 Canada wide calling unlimited text and picture text and 500mbs but phone hasn't worked in three 4 days now

Re: Grrt

Carld123 — Sat, 03 Nov 2018 11:30:42 GMT

You will find the lost stolen feature if you click on plans and add ons...hope it works for you..

Re: Grrt

mimmo — Sat, 03 Nov 2018 12:44:26 GMT

@Darren3 wrote:
I don't know this lost stole trick you are talking about... I just wanna be able to talk to someone who works for this stupid company.

@Darren3 I provided a link to it in your last thread.

The trick has worked for many people in similar situations as you.

As for talking to someone you can only message mods and get in line 72+ hours reply time.

https://www.publicmobile.ca//get-help scroll down to

Our Customer Support Team