topic Dropping service now in Vancouver in Get Support

Dropping service

Deltacpl — Wed, 05 Jan 2022 07:22:26 GMT

Just signed up and my phone is continuously dropping service and every day it is getting worse. Is this a defective SIM card issue?

krazykiwi — Thu, 01 Nov 2018 16:58:11 GMT

@Deltacpl wrote:
Just signed up and my phone is continuously dropping service and every day it is getting worse. Is this a defective SIM card issue?

Hi and welcome.

When you say dropping service are you seeing "No Service" randomly or is there a particular part of your service no working, text, calls or data?

Are you near the edge of the coverage map?

What carrier were you with prior?

What plan do you have?

popping — Thu, 01 Nov 2018 16:59:16 GMT

@Deltacpl wrote:
Just signed up and my phone is continuously dropping service and every day it is getting worse. Is this a defective SIM card issue?

What is the signal strength on your phone when the drop calls occured?

Is your phone configure to use auto/3G/LTE?

mimmo — Thu, 01 Nov 2018 17:50:14 GMT

Can you try sim in a different phone? Isolates hardware vs sim/ account issue.

FY — Wed, 10 Apr 2019 21:55:30 GMT

service drop now in Vancouver!

Anyone has same issue?