topic Re: self serve in Get Support

self serve

Tabathamary — Wed, 05 Jan 2022 07:22:20 GMT

Am currently activated with PM, and am unable to access my self serve

mimmo — Thu, 01 Nov 2018 04:19:12 GMT

can you provide more details? when was the last time you logged in?

have you ever logged in? new user old user? did you sign up in store or online?

have you tried the password reset?

is your line working?

popping — Thu, 01 Nov 2018 04:27:04 GMT

@Tabathamary wrote:
Am currently activated with PM, and am unable to access my self serve

If you activated online, your self serve account should be created. Just login.

If you activated in-store, you should receive an email from PM with a link to create your self-serve account. Check your spam folder.

You can use the following link to create your self-serve account

It will send you a text message to your phone with a 6-digit code to complete the setup.