topic Re: Network locked SIM card inserted in Get Support

Network locked SIM card inserted

Jerry02151988 — Wed, 05 Jan 2022 07:22:15 GMT

Pa ano ko magamit yong phone loker inserted

Re: Network locked SIM card inserted

NDesai — Thu, 01 Nov 2018 03:13:30 GMT

@Jerry02151988 you posted in an old topic so I moved to a new topic for better visibility. Is your phone unlocked or locked to Telus/Koodo?

We might need more info on your issue to provide help.

Re: Network locked SIM card inserted

cappaj — Thu, 01 Nov 2018 12:35:30 GMT

What kind of phone do you have, and what is the message you're getting?

On my Samsung S7, these are the messages/prompts I was shown and what they meant:

"SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.

"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.