topic Re: Cannot place outgoing local call in Get Support

Cannot place outgoing local call

Mario38 — Wed, 05 Jan 2022 07:21:34 GMT

When I attempt to place a voice call, I receive a recording stating I do not have a voice plan. I do have a voice plan and having been placing voice calls since I signed up with this plan a week ago.

Re: Cannot place outgoing local call

popping — Tue, 30 Oct 2018 21:40:00 GMT

@Mario38 wrote:
When I attempt to place a voice call, I receive a recording stating I do not have a voice plan. I do have a voice plan and having been placing voice calls since I signed up with this plan a week ago.

It seems to me that your account provisioning had changed.

Restart your phone make any difference. If not, send a private message to moderator for help and prepare to wait 48 - 72 hours for help.

Re: Cannot place outgoing local call

Mario38 — Tue, 30 Oct 2018 22:04:13 GMT

The problem has been resolved.

There were extra characters in the phone number field of the contact record.

Thanks.