topic Re: PUK Code in Get Support

PUK Code

jaymecoops — Wed, 05 Jan 2022 07:21:14 GMT

I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

Re: PUK Code

popping — Tue, 30 Oct 2018 17:07:54 GMT

@jaymecoops wrote:
I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

Only moderator can access your account. Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: PUK Code

ShawnC13 — Tue, 30 Oct 2018 17:09:31 GMT

@jaymecoops wrote:
I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

What is the make of your phone? Some people have been having luck contacting the manufacturers directly.

Re: PUK Code

Anonymous — Tue, 30 Oct 2018 17:11:14 GMT

@jaymecoops wrote:
I've locked myself out of my phone accidently. How do i access my PUK code? I've been waiting on phone calls...

If it's a Samsung, you might be able to go directly to them and get an unlock code. They have an online chat that can handle it. It might be a lot faster than getting it from the mods here. But only if it's a Samsung.

Edit: See @ShawnC13...it happens 🙂

Re: PUK Code

jaymecoops — Tue, 30 Oct 2018 17:11:22 GMT

Thanks. I will try that.

Re: PUK Code

cappaj — Tue, 30 Oct 2018 17:29:19 GMT

Just to expand a bit - my experience with my Samsung S7 - these are the messages/prompts I was shown and what they meant:

"SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.

"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.