topic Re: Sporadically not receiving text messages in Get Support

Sporadically not receiving text messages

holly123 — Wed, 05 Jan 2022 07:20:39 GMT

Hi there,

It seems I am only sporadically receiving text messages on my Samsung Galaxy S5 - can someone from PM help me look into this? Thanks.

Re: Sporadically not receiving text messages

Samianauman — Sun, 02 Jul 2017 22:49:46 GMT

Try reboot also try sim in other phone if available to check if its service or hardware issue. Your Samsung was it originally freedom or other carrier

Re: Sporadically not receiving text messages

holly123 — Sun, 02 Jul 2017 22:57:35 GMT

I have tried rebooting, and hard resets to no avail. The phone is fully unlocked.

Re: Sporadically not receiving text messages

holly123 — Sun, 02 Jul 2017 22:58:26 GMT

Also, this issue has been happening for some time - did not realize some messages were not being received for some time.

Re: Sporadically not receiving text messages

Samianauman — Sun, 02 Jul 2017 23:01:13 GMT

Have you tried sim in other phone?
It's sound like a hardware issue. Also try third party app like textra or other

Re: Sporadically not receiving text messages

mimmo — Sun, 02 Jul 2017 23:02:29 GMT

Are they from a specific person(s) or specific carrier?

Re: Sporadically not receiving text messages

holly123 — Sun, 02 Jul 2017 23:02:50 GMT

Not sure it is a hardware issue, but it is difficult to test as it only happense sporadically. Are there hidden settings (APN?) that I could try resetting or something similar?

Re: Sporadically not receiving text messages

xCameron94x — Sun, 02 Jul 2017 23:03:24 GMT

Are you using the default/stock messaging app on the samsung, or have you installed a new messaging app (Textra, chomp, android messages, ect)

Re: Sporadically not receiving text messages

holly123 — Sun, 02 Jul 2017 23:03:54 GMT

No variety of different people in different a variety of provinces (including my own province), so not any specific carrier, either.

Re: Sporadically not receiving text messages

holly123 — Sun, 02 Jul 2017 23:04:53 GMT

Am using the factory texting app from Samsung.

Re: Sporadically not receiving text messages

TheOldVR — Sun, 02 Jul 2017 23:11:42 GMT

Any chance you recently moved from an iPhone to your Android phone?

Re: Sporadically not receiving text messages

holly123 — Sun, 16 Jul 2017 02:01:38 GMT

No I have always had an Android.