topic Re: Data Plan not working in Get Support

Data Plan not working

summy99 — Wed, 05 Jan 2022 07:20:33 GMT

Hello, I have a ASUS Zenfone and everything works perfectly except for the data plan. I switched sims into another phone and have the same problem. Please let me know what I should do.

Re: Data Plan not working

will13am — Mon, 29 Oct 2018 14:38:33 GMT

@summy99, from what I recall, manual APN entry was required for the zenfone at least for the model I used to use. Here is a legacy thread on how to set up the APN which is still applicable today.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

Re: Data Plan not working

summy99 — Mon, 29 Oct 2018 15:11:16 GMT

thank you so much that totally worked!

@will13am wrote:
@summy99, from what I recall, manual APN entry was required for the zenfone at least for the model I used to use. Here is a legacy thread on how to set up the APN which is still applicable today.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3