topic Re: 6GB bonus not added-Mods? in Get Support

6GB bonus not added-Mods?

bask17 — Wed, 05 Jan 2022 07:20:25 GMT

Hello guys,

Good morning. I ported from FReedom yesterday and I find that my account still shows 6GB booster instead of 12GB. I have messaged Mods 12 hours before , but no response.When will the mods get back and this will be corrected to 12GB in my account.Otherwise the service is activated and up and running with only 6GB data/90 days.

Thanks.

Re: 6GB bonus not added-Mods?

xCameron94x — Sun, 02 Jul 2017 13:10:12 GMT

The extra data will take a minimum of 3 days to be added. If it's been more than 3 days then you should message a mod

Re: 6GB bonus not added-Mods?

bask17 — Sun, 02 Jul 2017 14:06:42 GMT

OK. Will wait to see after 3 days. Thanks.

Re: 6GB bonus not added-Mods?

zhadj030 — Sun, 02 Jul 2017 14:54:26 GMT

@bask17 Unless you will use the full 6GB in two weeks, then I would not worry about it at least for the next month, because after that the heat from the promo would very much disappear and the mods can fix it within 20 mins after contacting them, so just enjoy your week and you will find it there eventually.

Re: 6GB bonus not added-Mods?

bask17 — Mon, 03 Jul 2017 01:15:44 GMT

Thanks all. My 12 GB promo has been added and updated. Iam seeing 12 GB for 90 days now.

Re: 6GB bonus not added-Mods?

bask17 — Mon, 03 Jul 2017 01:37:03 GMT

12 GB in my account in 24 hours of porting from Freedom.