topic Re: Transfer Bell cell number to existing account in Get Support

Transfer Bell cell number to existing account

mfoucault — Wed, 05 Jan 2022 07:19:34 GMT

Hi,

I just activated my sim card at London Drugs, but didn't have my Bell account number with me, so couldn't do the transfer then.

The person who setup my account told me to ask here to get it transferred.

Thanks for the help!

Re: Transfer Bell cell number to existing account

RobertQc — Sat, 27 Oct 2018 20:35:04 GMT

@mfoucault wrote:
Hi,

I just activated my sim card at London Drugs, but didn't have my Bell account number with me, so couldn't do the transfer then.
The person who setup my account told me to ask here to get it transferred.

Thanks for the help!

@mfoucaultHey there welcome to public mobile

Log into your self serve account, click plans and add ons, then click change phone number

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/msisdn-swap/

Select the option "Transfer a wireless or wireline number from another provider" and follow the steps

Re: Transfer Bell cell number to existing account

computergeek541 — Sat, 27 Oct 2018 20:38:08 GMT

@mfoucault wrote:
Hi,

I just activated my sim card at London Drugs, but didn't have my Bell account number with me, so couldn't do the transfer then.
The person who setup my account told me to ask here to get it transferred.

Thanks for the help!

I"m going to assume that you have a your Bell account number now.

Go to https://selfserve.publicmobile.ca/ and sign in. Click on "Plans and Add -Ons", and then on "Change Phone Number". Select "Transfer a wireless or wireline number from another provider" and click on "Submit". Enter the number you wish to transfer in and then click on "Check Eligibility". Then, follow the instructions regarding entering the name of the person who owns the Bell acccount, and also enter a different phone number that Public Mobile can contact you at. Type in the Bell account number, but leave account PIN and device IMEI sections blank. After submitting the request, things should be done within a few hours (if this is a Bell wireless number and not a Bell landline).

Re: Transfer Bell cell number to existing account

mfoucault — Sat, 27 Oct 2018 20:38:20 GMT

Done, Thanks!

Re: Transfer Bell cell number to existing account

jkd7405 — Mon, 07 Oct 2019 21:00:13 GMT

when i enter my bell number to transfer to PM it says we were unable to tranfer the number you entered ... any suggestions?