topic Re: Being charged higher than the quoted price in Get Support

Being charged higher than the quoted price

bonnieho — Tue, 04 Jan 2022 10:20:13 GMT

As you can see above, my estimated payment is $23 as I get $2 off for autopay. However, I get charged $25.76 every month. Any ideas what is going on?

Re: Being charged higher than the quoted price

esjliv — Tue, 26 Oct 2021 23:08:11 GMT

@bonnieho wrote:
As you can see above, my estimated payment is $23 as I get $2 off for autopay. However, I get charged $25.76 every month. Any ideas what is going on?

@bonnieho

You need to pay taxes.

Your Self Serve does not show tax amounts, but credit card charges (edit: or voucher charges) will.

Re: Being charged higher than the quoted price

Anonymous — Tue, 26 Oct 2021 23:11:50 GMT

@bonnieho

$25-$2=$23 plus Tax.

General Reward Rules - Community (publicmobile.ca)

Re: Being charged higher than the quoted price

barndoor — Tue, 26 Oct 2021 23:27:43 GMT

Pay with vouchers and then they won't take the tax off when they take plan payment ...😇 😀

Re: Being charged higher than the quoted price

Anonymous — Tue, 26 Oct 2021 23:43:05 GMT

@barndoor : They'll charge you taxes at that point of sale of the voucher.

Buy the voucher (or bought for you) in AB however.....

It's also possible that CCS doesn't charge your local provincial tax if outside ON.

Re: Being charged higher than the quoted price

hTideGnow — Tue, 26 Oct 2021 23:48:43 GMT

Would be nice if PM start to show the tax or at least have bold text about tax on top to ease the confusion.

Re: Being charged higher than the quoted price

esjliv — Wed, 27 Oct 2021 00:01:57 GMT

@Anonymous wrote:
@barndoor : They'll charge you taxes at that point of sale of the voucher.
Buy the voucher (or bought for you) in AB however.....
It's also possible that CCS doesn't charge your local provincial tax if outside ON.

@Anonymous , I can confirm CCS DOES charge provincial tax outside of ON on their vouchers.

Re: Being charged higher than the quoted price

Anonymous — Wed, 27 Oct 2021 00:10:54 GMT

@esjliv : I did not pay provincial taxes 1.5 years ago when they first came on the scene here with their 20% off vouchers. Just GST.

Maybe it's an HST thing. BC has separate taxes. Maybe they've cracked down.

Re: Being charged higher than the quoted price

barndoor — Wed, 27 Oct 2021 00:24:18 GMT

@hTideGnow wrote:
Would be nice if PM start to show the tax or at least have bold text about tax on top to ease the confusion.

Seems ironic somehow , that they can send you an email that itemizes each of your rewards received and available but they can't include in the confirmation of payment text how much they took from your credit card or itemize the tax .

Yes realize the tax will be paid somewhere ...just thought it might make some feel better if PM wasn't taking it off at payment time . 😉 😀

Re: Being charged higher than the quoted price

CountyDownIeUk — Wed, 27 Oct 2021 01:30:16 GMT

@hTideGnow wrote:
Would be nice if PM start to show the tax or at least have bold text about tax on top to ease the confusion.

Thats the norm for prepaid accounts. If you pay $10 and are charged $11.20. $10 to your balance and $1.20 to the governments. I makes sense that you only see prices without tax.

if you do a top up and hit a key the screen will refresh with taxes included. I print that and use it as a receipt. But those using auto-pay have to remember that taxes are charged.

Re: Being charged higher than the quoted price

CountyDownIeUk — Wed, 27 Oct 2021 01:32:23 GMT

@esjliv wrote:
@Anonymous wrote:
@barndoor : They'll charge you taxes at that point of sale of the voucher.
Buy the voucher (or bought for you) in AB however.....
It's also possible that CCS doesn't charge your local provincial tax if outside ON.
@Anonymous , I can confirm CCS DOES charge provincial tax outside of ON on their vouchers.

BUT!!!! On SIM cards they only charge GST.....and no PST if out of province. To B.C. anyways. And Johnny is getting a knot in his pants about it.

Re: Being charged higher than the quoted price

darlicious — Wed, 27 Oct 2021 01:38:37 GMT

@esjliv

As of two weeks ago I paid $9.45 each for the two vouchers I bought from CCS at 10% off. I live in bc so I assume I am expected to remit the $1.26 in provincial taxes myself to the provincial coffers. If you are a resident of Ontario CCS does that for you.

Re: Being charged higher than the quoted price

hTideGnow — Wed, 27 Oct 2021 01:43:06 GMT

@CountyDownIeUk wrote:
BUT!!!! On SIM cards they only charge GST.....and no PST if out of province. To B.C. anyways. And Johnny is getting a knot in his pants about it.

For Ontario, PM charge the full tax (13%) for SIM orders

Re: Being charged higher than the quoted price

CountyDownIeUk — Wed, 27 Oct 2021 02:05:27 GMT

Just to clarify. BC sales taxes are side by side. GST and PST. NO HST here.

Re: Being charged higher than the quoted price

barndoor — Wed, 27 Oct 2021 04:20:30 GMT

@darlicious wrote:
@esjliv
As of two weeks ago I paid $9.45 each for the two vouchers I bought from CCS at 10% off. I live in bc so I assume I am expected to remit the $1.26 in provincial taxes myself to the provincial coffers. If you are a resident of Ontario CCS does that for you.

So ... are you going to remit ? 😇 🤣

Re: Being charged higher than the quoted price

darlicious — Wed, 27 Oct 2021 06:37:02 GMT

@CountyDownIeUk

Just to clarify....it is quite common for a retailer who ships a product to customer in a province where they have no retail locations or businesses will only charge gst on that product.

@barndoor

Of course I will right after I recycle the CCS envelopes and put the unpostmarked stamps in the blue bin!😃

Re: Being charged higher than the quoted price

cellphoneuser1 — Wed, 27 Oct 2021 09:48:31 GMT

@darlicious True but companies have to charge all tax if it's sent to a province with HST.

Re: Being charged higher than the quoted price

barndoor — Wed, 27 Oct 2021 13:07:57 GMT

@darlicious wrote:
@CountyDownIeUk
Just to clarify....it is quite common for a retailer who ships a product to customer in a province where they have no retail locations or businesses will only charge gst on that product.

@darlicious : That makes sense re product shipped out of province according to the BC sales tax act ...but it is no excuse why you aren't paying PST if you are buying a taxable product within the province ... unless the retailer clicked a different box as to what the product is ....there seems to me to be room for ambiguity as to the different phone cards and when they are taxable .

Re: Being charged higher than the quoted price

barndoor — Wed, 27 Oct 2021 13:06:29 GMT

@CountyDownIeUk wrote:
Just to clarify. BC sales taxes are side by side. GST and PST. NO HST here.

@CountyDownIeUk ... what difference does it make other than you have two different agencies gathering money ?

Re: Being charged higher than the quoted price

juanpablo03 — Wed, 27 Oct 2021 13:25:46 GMT

They always charge taxes. taxes are on everything 😞