topic Re: photo text is not working in Get Support

photo text is not working

jenniferw — Tue, 04 Jan 2022 10:20:00 GMT

Tried to text photos, but failed each time.

Re: photo text is not working

Anonymous — Wed, 27 Oct 2021 17:04:40 GMT

@jenniferw : Do you have cellular/mobile data on? Can you otherwise browse the internet? Is it an iOS or Android device?

Re: photo text is not working

softech — Wed, 27 Oct 2021 17:04:54 GMT

@jenniferw Photo Text.. MMS .. require Mobile data to be turned on.. did you do so?

Re: photo text is not working

Anonymous — Wed, 27 Oct 2021 17:09:53 GMT

@jenniferw

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,

and you can try to reset network settings and Changing APN Settings

n an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit Here link,

and go Changing APN Settings On An IPhone

click Here link,

How to reset network settings on an Android device

Open the Settings app on your Android.
Scroll to and tap either "General management" or "System," depending on what device you have.
Tap either "Reset" or "Reset options."
Tap the words "Reset network settings."

or visit Here link,

and go Changing APN Settings On Android device

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

and do Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

for iphone go to Settings > Messages > To turn iMessage on or off,

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,

you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

make sure your Data is on.

and can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for android visit Here link ,

and do Rebooting your phone

This is quick and simple,

Re: photo text is not working

Meow — Wed, 27 Oct 2021 17:10:18 GMT

@jenniferw wrote:
Tried to text photos, but failed each time.

In order to send photos through texting DATA has to be set to ON. Your Data Allowance will not be used but that switch has to be set to on to send/receive MMS.

Re: photo text is not working

t_p — Wed, 27 Oct 2021 17:14:12 GMT

@jenniferw wrote:
Tried to text photos, but failed each time.

@jenniferw

You need to have the cellular data switched on, even though the texts won't use your data.