topic Re: I am not able make a call to a specific number in Get Support

I am not able make a call to a specific number

Ranibandaru — Wed, 05 Jan 2022 07:17:47 GMT

Hello Public Mobile Team,

I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system. Please help me how to over this issue.

Best Regards,

Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

Re: I am not able make a call to a specific number

krazykiwi — Thu, 25 Oct 2018 15:55:38 GMT

@Ranibandaru wrote:
Hello Public Mobile Team,
I am using Public Mobile service with a number owned by me xxx-xxx-xxxx. since couple of days I am trying to make a call to another number xxx-xxx-xxxx which belongs to my husband but not able to connect it goes to voice recording system. Please help me how to over this issue.

Best Regards,
Naga Lakshmi Rani Bandaru

Hi, Sorry you are having this issue.

The community is made up of customers, we are not employees but there is a lot of knowledge here and we are willing to help.

Please remove you phone numbers as anyone on the internet can read this post.

Re: I am not able make a call to a specific number

Anonymous — Thu, 25 Oct 2018 16:00:10 GMT

Re: I am not able make a call to a specific number

krazykiwi — Thu, 25 Oct 2018 15:11:11 GMT

@Ranibandaru

Can you confirm that your texting, in/out and data if you have it is working properly?

Are you able to call any other number? What happens when he calls you?

Re: I am not able make a call to a specific number

Jarvar — Thu, 25 Oct 2018 15:11:45 GMT

Welcome to Public Mobile @Ranibandaru

Is your husband’s number also with Public Mobile? Has it recently been transferred over?

When you say it goes to a voice recording system. Is that your voice recording or his on his phone? Have you tried calling his phone number with a different phone?

The nore details you provide, the better we can assist you.

Re: I am not able make a call to a specific number

ShawnC13 — Thu, 25 Oct 2018 15:14:00 GMT

@Ranibandaru wrote:
Hello Public Mobile Team,
I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system. Please help me how to over this issue.

Best Regards,
Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

What is the message you are getting?

Re: I am not able make a call to a specific number

krazykiwi — Thu, 25 Oct 2018 15:17:07 GMT

@ShawnC13 wrote:
@Ranibandaru wrote:
Hello Public Mobile Team,
I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system. Please help me how to over this issue.

Best Regards,
Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

What is the message you are getting?

That is certainly a handy tool Oracles have for editing!

I especially like that you stated what you edited!

Re: I am not able make a call to a specific number

Anonymous — Thu, 25 Oct 2018 16:00:56 GMT

@krazykiwi wrote:
That is certainly a handy tool Oracles have for editing!
I especially like that you stated what you edited!

Among other things, Oracles can edit OP's.

Re: I am not able make a call to a specific number

krazykiwi — Thu, 25 Oct 2018 15:58:12 GMT

@Anonymous wrote:
@krazykiwi wrote:
That is certainly a handy tool Oracles have for editing!
I especially like that you stated what you edited!
@krazykiwi
Among other things, Oracles can edit OP's. I was hinting at you to edit the quote in your first reply. That YOU can do 🙂 (and probably Oracles)

LOL, thanks for the second and not so subtle hint! Apparently I need that sometimes!

Re: I am not able make a call to a specific number

public2 — Thu, 25 Oct 2018 16:07:06 GMT

Did you try adding a 1 to the front of the number? Shouldn't be long distance but worth the try

Re: I am not able make a call to a specific number

sulagok — Thu, 25 Oct 2018 17:29:48 GMT

Hi @Ranibandaru

In addition to previous suggestions, you may want to let your husband check his phone setting for "do not disturb setting" cos on iPhone, this feature is easy to activate unknowingly. However if he has no problem receiving calls from other callers, then this may not be the problem.