topic Payment doesnt match plan in Get Support

Payment doesnt match plan

Johnbrander — Wed, 05 Jan 2022 07:17:43 GMT

So, I was super exxited to join and get my service set up. I got the sim activated and everything set. I picked a plan that included 1g of data. My payment processed for $47. Now when I look at my plan it doesnt show that I have data? Help?

Re: Payment doesnt match plan

raza416 — Wed, 28 Jun 2017 02:19:51 GMT

Hey there, looks like you need a moderator’s assistance with this issue!

You can contact any of the moderators here through private message to help you with your problem or you can tag a mod.

Be sure to include the following information(if you PM):

-PM account email address

-PM phone number

-PM SIM card number

-And a detailed explanation of your issue

*I myself am not a mod, please don’t send any private information to me via private message-Thanks!*

Re: Payment doesnt match plan

Samianauman — Wed, 28 Jun 2017 02:40:14 GMT

You need a mod assistance
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number

* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moderators/ta-p/76452

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"

Re: Payment doesnt match plan

Johnbrander — Wed, 28 Jun 2017 02:45:05 GMT

Thanks for the help everyone

Re: Payment doesnt match plan

Samianauman — Wed, 28 Jun 2017 02:59:59 GMT

No problem