topic Re: US roaming add on in Get Support

US roaming add on

kettner2 — Wed, 05 Jan 2022 07:17:16 GMT

I added a US roaming add on Oct 15th. While in the US my texting did not work at all. Can you explain. The provider in The Palm Desert area was AT+T. Data and calls worked fine. I returned Oct 20th.

Re: US roaming add on

will13am — Wed, 24 Oct 2018 22:18:54 GMT

@kettner2, that is hard to explain considering you must have been connected to the right network partner in order to get data to work. The only thing that comes to mind is whether the correct add-on was purchased. When 2 of the 3 features work, it is highly unlikely that an incorrect add-on purchase was the issue. Two add-ons would need to be purchased to have individual talk and data vs a single add-on with all 3 features.

Re: US roaming add on

Anonymous — Wed, 24 Oct 2018 22:19:45 GMT

@will13am wrote:
@kettner2, that is hard to explain considering you must have been connected to the right network partner in order to get data to work. The only thing that comes to mind is whether the correct add-on was purchased.

I wondered that too but there's no talk/data apart from two add-ons and the OP used the singular "a".