topic Re: activating my new sim card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289413#M140790 <P>did not work</P> Tue, 23 Oct 2018 21:41:17 GMT Lilly2018 2018-10-23T21:41:17Z activating my new sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289396#M140786 <P>When activating my new sim card the responce I get is that the sim card number I entered is not a valid public mobile number. What sim card number should I be entering.</P> Wed, 05 Jan 2022 07:16:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289396#M140786 Lilly2018 2022-01-05T07:16:28Z Re: activating my new sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289400#M140788 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/63195">@Lilly2018</a>, this sometimes happens due to the glitchy activation portal.&nbsp; Please ensure the browser is up to date, clear browser cache or use incognito mode and try again.&nbsp;</P> Tue, 23 Oct 2018 21:01:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289400#M140788 will13am 2018-10-23T21:01:09Z Re: activating my new sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289413#M140790 <P>did not work</P> Tue, 23 Oct 2018 21:41:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activating-my-new-sim-card/m-p/289413#M140790 Lilly2018 2018-10-23T21:41:17Z