not

nickchase — Wed, 05 Jan 2022 07:16:04 GMT

activated

I tried to get activated and could not. I have sent 8 emails over the last month asking to cancel my subscribtion. They have replied 2 weeks ago that they are really busy but so far have done nothing about my account. However they did take more money from my bank account for the next month. I have not used this company and have moved to another company. I have had to cancel my credit card so they will not take another payment. I feel that this is all a scam.

Jo-Ann

Re: not

RobertQc — Tue, 23 Oct 2018 17:09:53 GMT

@nickchase wrote:
activated

I tried to get activated and could not. I have sent 8 emails over the last month asking to cancel my subscribtion. They have replied 2 weeks ago that they are really busy but so far have done nothing about my account. However they did take more money from my bank account for the next month. I have not used this company and have moved to another company. I have had to cancel my credit card so they will not take another payment. I feel that this is all a scam.

Jo-Ann

Sounds like the account was set up, with auto pay, but there was a problem with service. I am only speculating because the only other community post you have was help to change your e-mail address a month ago. Maybe if you had asked for help here with your service things would be a little different.

Either way, since you cancelled your credit card your account will automatically be deleted after 90 days of non payment.

If you really feel you were scammed, put in a complaint in the correct place. Read this https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/About-The-CCTS/ta-p/33309

topic not in Get Support

not

Re: not