topic Re: Made a mistake on my plan in Get Support

Made a mistake on my plan

jyim — Wed, 05 Jan 2022 07:15:52 GMT

Hi, I ported from Freedom but accidently clicked no text instead of picking global unlimited text. I tried changing plans but is asking me to pay 120 again. Please help.

Re: Made a mistake on my plan

NDesai — Fri, 23 Jun 2017 22:57:53 GMT

Send a private message with your sim number, phone number and your email to the Moderator_Team and they will get back to you.

Re: Made a mistake on my plan

lammer03 — Fri, 23 Jun 2017 23:08:40 GMT

Now that you said it, I went back to check, lol. Made the same mistake too...

Re: Made a mistake on my plan

zhadj030 — Fri, 23 Jun 2017 23:16:20 GMT

@lammer03 As mentionned above, send a private mail to the moderators and they should fix that for you as well, just like the OP situation.

Re: Made a mistake on my plan

lammer03 — Fri, 23 Jun 2017 23:16:55 GMT

Just did, thanks

Re: Made a mistake on my plan

Avinash — Fri, 23 Jun 2017 23:37:52 GMT

I as well made a mistake when setting up my plan and did not select "Unlimited Global Text". Can this be corrected?