topic Re: Locked Out in Get Support

Locked Out

washley1 — Wed, 05 Jan 2022 07:15:22 GMT

I'm locked out of my online public mobile account for a long time now, not sure how to get it unlocked.

xxxxxxxxx@xxxxxxoo.ca

but I am using xxxxxxxxxx@gmail.com as now that I am alumni my email is delayed somewhat and I have issues accessing the xxxxxxxxx@xxxxxxx.ca email.

Re: Locked Out

stonechucker — Mon, 22 Oct 2018 19:03:37 GMT

This is a publicly accessible forum. Please remove your personal information from your post.

To get assistance, you'll need to private message your phone number, PIN, and account number to the Moderator_Team account, and describe what's going on.

Re: Locked Out

will13am — Mon, 22 Oct 2018 19:36:50 GMT

@washley1, as already suggested, you need to contact the moderator team for account access issues. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Locked Out

Anonymous — Mon, 22 Oct 2018 19:47:40 GMT

you need send a private message >> Click here

In your message put it, please include.

- your Name

- your account number ,if you have it

- your phone number

- your account, 4 digit PIN

- date of birth

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)

During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 72 hours of receiving the message.

And be patient please

Good Luck