topic Re: Carrier Settings for iPhone in Get Support

Carrier Settings for iPhone

cyroo — Wed, 05 Jan 2022 07:15:17 GMT

I read in another post that there are new carrier settings (version 28.3) for the iphone. The update now included to have group texts with non iphone users, which is a setting I really want.

My phone is not prompting me to install the new settings. I go to Settings >> General >> About, there is no update, I got to software update, no carrier update their either.

Anyone know if you manually install it or force a download?

I'm using a Telus iphone, could that be the reason I haven't got the update?

Re: Carrier Settings for iPhone

Samianauman — Thu, 22 Jun 2017 16:47:51 GMT

It will be automatic. I don't think there is any manual way to update bit try rebooting or reinsert sim and connect with iTunes. But there's no manual way as I know.

Re: Carrier Settings for iPhone

imm1304 — Thu, 22 Jun 2017 17:12:25 GMT

Hey @cyroo,

You can go to Settings > Profiles and delete the PM carrier profile.

Then check for updates and you should receive PM carrier update.. it will be the latest one.

Re: Carrier Settings for iPhone

daviding — Thu, 22 Jun 2017 17:18:58 GMT

@imm1304 I think iphone has not that option.

Re: Carrier Settings for iPhone

imm1304 — Thu, 22 Jun 2017 17:22:13 GMT

Hi @daviding,

What I told @cyroo is precisely for iphones.
Tap on Settings. Then tap on Profiles. Delete Public mobile carrier profile. Then check for updates. Install the new carrier update from PM.

Re: Carrier Settings for iPhone

daviding — Thu, 22 Jun 2017 17:22:40 GMT

@cyroo Could you please check your iphone is not locked by Telus? The Public Mobile profile will be auto download when you plugin SIM. If you need manually update, select Settings >> General >> About, which will check new profile and update again.

Re: Carrier Settings for iPhone

daviding — Thu, 22 Jun 2017 17:30:43 GMT

@imm1304I guess that is Settings -> General -> Device Management for Profiles. But no Public Mobile profile in there. I did not find Profile under Settings even I use search profiles.

Re: Carrier Settings for iPhone

cyroo — Thu, 22 Jun 2017 17:34:40 GMT

Under Settings there is no option for Profiles, I search for Profiles in settings and it just takes me to General

Re: Carrier Settings for iPhone

cyroo — Thu, 22 Jun 2017 17:36:33 GMT

How do I know if its locked by Telus or not?

Re: Carrier Settings for iPhone

Samianauman — Thu, 22 Jun 2017 17:40:11 GMT

By inserting non telus koodo or pm sim Try any other carrier sim.
And there no profile under setting in iPhone as far I know.

Re: Carrier Settings for iPhone

cyroo — Thu, 22 Jun 2017 17:41:34 GMT

Didnt mean to hit solution... I know my phone is not unlocked...I didnt bother since I knew a telus phone would work on PM

Re: Carrier Settings for iPhone

imm1304 — Thu, 22 Jun 2017 17:59:33 GMT

@cyroo, @daviding

This must have been changed with recent iOS updates which I haven't done. Sorry for the outdated info.