topic Re: Can we re-use a previous email address with Public Mobile to re-activate the service? in Get Support

Can we re-use a previous email address with Public Mobile to re-activate the service?

Naums00 — Wed, 05 Jan 2022 07:15:11 GMT

Public mobile keeps the email address as your ID of your account. If you want to re-sign up, you need to use a different email address then you can use the previous one.

Re: Can we re-use a previous email address with Public Mobile to re-activate the service?

Luddite — Thu, 22 Jun 2017 15:08:27 GMT

If your old account has been deleted because you ported out your number or failed to pay within 90 days of expiry, I think you should be able to use your old email address.

Re: Can we re-use a previous email address with Public Mobile to re-activate the service?

will13am — Thu, 22 Jun 2017 15:15:40 GMT

With email alias being so convenient, I suggest not taking any chances, just create a new unique ID. The self serve is so fragile, why provide further opportunity for failure.

Re: Can we re-use a previous email address with Public Mobile to re-activate the service?

mimmo — Thu, 22 Jun 2017 16:13:16 GMT

If using gmail you can do the + trick . but dont see an issue.

You can always try logging in with your old email and see what happens or try forgot password. If i temember cirrectly if password doesnt exist it will tell you.