topic Activation of SIM in Get Support

Activation of SIM

japneetkaur4 — Wed, 05 Jan 2022 07:15:01 GMT

Hi,

My name is Japneet Kaur. I registered for a public mobile sim yesterday afternoon. It has not been activated yet. The sim number is 8912230000*********. I was hoping for it to be activated within 2 hours of the registration. Please let me know by when will the sim be activated? And, if you can also share the activated phone number on the registered email id?

Regards,

Japneet

Edited by ShawnC remove personal data

Re: Activation of SIM

tbark — Mon, 22 Oct 2018 13:26:37 GMT

Do not put personal information in the community site, just in personal messages to moderators. All users can see information you post here.

Did you complete the activation online or in a store? It should become active immediately.

Have you tried removing the SIM and putting it in again? Have you turned your phone off and back on again?

To get help with your account, activation, or service?

Please contact the Community Moderator Team to get help with your account.

They are Public Mobile support employees who can help with your issue (More details).

Click here to send them a private message.

In your message please include:

PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].

Messages are replied to during business hours and in the order they are received

Typical response time is between 1-3 hours, but can be up to 48 hours.

There is no need to send multiple messages.

*I am happy to help, but I am not a MOD please do not include any personal info in a private message to me*

Re: Activation of SIM

ShawnC13 — Mon, 22 Oct 2018 13:41:15 GMT

@japneetkaur4 wrote:
Hi,

My name is Japneet Kaur. I registered for a public mobile sim yesterday afternoon. It has not been activated yet. The sim number is 8912230000*********. I was hoping for it to be activated within 2 hours of the registration. Please let me know by when will the sim be activated? And, if you can also share the activated phone number on the registered email id?

Regards,

Japneet

Edited by ShawnC remove personal data

Were you activating at home and was this with a new number or were you porting in a number from another provider?