topic Re: Trouble with Self-Serve in Get Support

Trouble with Self-Serve

kymoh_7 — Wed, 05 Jan 2022 07:12:23 GMT

Hi,

I'm having trouble with the self-serve account. I have tried to change my plan but when i choose the option it takes me to another link that says "Error". Is there another way to change it online?

Thanks

Re: Trouble with Self-Serve

imm1304 — Fri, 19 Oct 2018 01:46:48 GMT

Hey @kymoh_7,

You have to go through the selfserve portal. Try using incognito mode on Chrome browser, or try a different browser.

Re: Trouble with Self-Serve

stonechucker — Fri, 19 Oct 2018 02:13:46 GMT

@kymoh_7, is your plan currently active, or are you in a suspend, or expired state?