topic Re: Nothing works lol in Get Support

Nothing works lol

Pufferz — Wed, 05 Jan 2022 07:12:08 GMT

I activated my sin ,bought a plan paid for it

I decided to phone my new number went straight to voice message , I tried logging into self service after receiving my email , email not found I'm wondering what's going on here?

Re: Nothing works lol

will13am — Wed, 14 Jun 2017 00:37:25 GMT

In the activation process, did you choose a new number or you did a number port? In any event, it looks like there was some sort of problem with the activation. You will need the help of a moderator to resolve this issue. The moderator team can be reached via private message. Refer to the following links for information on private messaging and how to contact a moderator. Good luck.

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161#M9215

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: Nothing works lol

Pufferz — Wed, 14 Jun 2017 00:45:17 GMT

That's correct I got a new number thank u for the quick reply 🙂

Re: Nothing works lol

will13am — Wed, 14 Jun 2017 01:13:59 GMT

I asked about whether you got a new number or did porting because porting brings on additional issues not found in getting a new number. @MarieHelene_L, is still online. Send her a message quick and hopefully you should be up and running right away.

Re: Nothing works lol

Raven_Jet — Wed, 14 Jun 2017 03:33:38 GMT

If it can go to voice mail it means something is working. What you need to do is try the SIM card on another phone that is 100% unlocked.

Re: Nothing works lol

Pufferz — Thu, 15 Jun 2017 13:52:31 GMT

I want to take the time to thank the ones who replied here and for the admin the cell is working now just need to figure how to retrieve my messages on voice which I had no idea we had voicemail lol

Thank u 🙂

Re: Nothing works lol

Luddite — Thu, 15 Jun 2017 14:33:10 GMT

@Pufferz For voicemail setup just call your number from your phone and follow the instructions. The password should be the 4 digit PIN you entered when activating your SIM.

Check out the solution in this thread: https://productioncommunity.publicmobile.ca/t5/Self-Serve/setting-up-voice-mail-message/m-p/50917/thread-id/3563/highlight/true#M3565