topic Re: Porting Number to Lucky Mobile in Get Support

Porting Number to Lucky Mobile

Got2be — Wed, 05 Jan 2022 07:12:05 GMT

I have switched services to port my number Lucky Mobile.

Please can you unlock my account so I can login to topup the acount to port the number?

I have been waiting almost a day now and have messaged the moderators twice.

Re: Porting Number to Lucky Mobile

ShawnC13 — Thu, 18 Oct 2018 21:02:50 GMT

@Got2be wrote:
I have switched services to port my number Lucky Mobile.

Please can you unlock my account so I can login to topup the acount to port the number?

I have been waiting almost a day now and have messaged the moderators twice.

When you say unlock your account what do you mean? Is your account suspended or you can't login to your self serve? Have you tried the forgot password link? Current wait times from Moderators is 48-72 hours.

Re: Porting Number to Lucky Mobile

Got2be — Thu, 18 Oct 2018 21:05:54 GMT

I can't log into my self serve portal because it got locked out. When trying to reset the password it says to contact Public mobile.

Re: Porting Number to Lucky Mobile

ShawnC13 — Thu, 18 Oct 2018 21:08:44 GMT

@Got2be wrote:
I can't log into my self serve portal because it got locked out. When trying to reset the password it says to contact Public mobile.

You will have to wait for them to respond to you.

Re: Porting Number to Lucky Mobile

Bobocel1 — Fri, 05 Feb 2021 19:38:55 GMT

Can I port my number

Re: Porting Number to Lucky Mobile

BearFBI — Fri, 05 Feb 2021 19:44:30 GMT

@Bobocel1 Yes you can. Are you trying to port out of Public Mobile and move to another provider, or port in from your old one ?