topic Re: Data in Get Support

Data

Morgan20 — Wed, 05 Jan 2022 07:12:00 GMT

Will the data that wasn't used in the month be carried over to the next month?

Re: Data

ShawnC13 — Thu, 18 Oct 2018 20:24:36 GMT

@Morgan20 wrote:
Will the data that wasn't used in the month be carried over to the next month?

None of your plan data rolls over from plan to plan. The only data that will rollover is the add on data. It stays active until it is fully consumed.

Re: Data

Jarvar — Thu, 18 Oct 2018 20:24:51 GMT

@ShawnC13

I don't know if this is related. Lets say I have a data addon that I don't completely use up. Next billing cycle, will I use up my plan data bucket first before the addon data or will the addon be used first? Which data gets used? I would assume it's the plan data first before the addon. Is that correct?

I apologize in advance, I don't mean to take this thread off topic.

Re: Data

ShawnC13 — Thu, 18 Oct 2018 20:28:16 GMT

@Jarvar wrote:
@ShawnC13
I don't know if this is related. Lets say I have a data addon that I don't completely use up. Next billing cycle, will I use up my plan data bucket first before the addon data or will the addon be used first? Which data gets used? I would assume it's the plan data first before the addon. Is that correct?
I apologize in advance, I don't mean to take this thread off topic.

So you run out of data and have the data addon. The addon will be used until your plan renews and your plan data refreshes. Any unused addon data will remain "in the bank" until you need it again. Could be next month or two years from now it is with you until fully consumed

Re: Data

RobertQc — Thu, 18 Oct 2018 20:30:00 GMT

@Morgan20 wrote:
Will the data that wasn't used in the month be carried over to the next month?

If its included in your plan No it won't

If you purchased the data seperatly (data add on) Yes it will

If you purchased the data (USA ROAMING) seperatly (data add on) No it won't, expires after 10 days.

@Jarvar wrote:
@ShawnC13
I don't know if this is related. Lets say I have a data addon that I don't completely use up. Next billing cycle, will I use up my plan data bucket first before the addon data or will the addon be used first? Which data gets used? I would assume it's the plan data first before the addon. Is that correct?
I apologize in advance, I don't mean to take this thread off topic.

@Jarvar You will always use your plan data first. Your "data bucket" will be used first next month. You are correct.

Re: Data

Vercis — Thu, 18 Oct 2018 20:42:45 GMT

Your regular monthly data will not be carried over to the next month.

However some add-ons that you might have purchased separately can be carried over to your next billing month.