topic Re: Customer Service in Get Support

Re: Customer Service

jakeclifford — Wed, 05 Jan 2022 07:11:44 GMT

I did get this fixed, however I added a 1gb 10 day usa data roaming package. I didnt mean to i am not travelling to the states. I thought I was adding additional 1gb for canada. Can I get this refunded.

Thx

Jake

Re: Customer Service

Luddite — Mon, 12 Jun 2017 20:50:47 GMT

@jakeclifford Moved your post to ts own thread; in future, better to begin a new ow rather than adding to an old one.

For account related issues you will need moderator assistance. Send any one of them a private message (if not familiar with that click here for info) with your phone number and an explanation.

Re: Customer Service

Samianauman — Mon, 12 Jun 2017 23:53:37 GMT

As luddite mentioned you do need a mod assistant. They won't probably refund but more likely they will offer you public mobile credit which can be used for next renewal top up again.