topic Re: PUK Code in Get Support

PUK Code

TuyetTTran1970 — Wed, 05 Jan 2022 07:10:56 GMT

Need to get PUK code, I PM'ed @CS_Agent multiple times in last few days but no reponse.

Any ideas? 0000 and 1234 does not work.

Will getting a new sim card work?

Re: PUK Code

Anonymous — Wed, 17 Oct 2018 15:35:44 GMT

@TuyetTTran1970 wrote:
Need to get PUK code, I PM'ed @CS_Agent multiple times in last few days but no reponse.

Any ideas? 0000 and 1234 does not work.

Will getting a new sim card work?

I hope you're not relying on the tags to the right there. The tag in your text is a little bit better. But the best and proper way is to private message the moderators. And that could be upwards to a couple days to wait.

Don't throw more money at it (unless you like throwing money around 🙂 ). This is a thing. I'm not sure why it comes up sometimes so maybe someone else would illuminate that. But you just need to wait.

Re: PUK Code

will13am — Wed, 17 Oct 2018 16:03:02 GMT

Moderator team response time seems to be extremely protracted. I have a couple of requests that are into day 4. This is unprecedented.

Re: PUK Code

computergeek541 — Wed, 17 Oct 2018 20:07:01 GMT

The default sim card pin is 1234 for all Public Mobile sim cards unless someone has changed it.

Public Mobile does not use 0000 as a default. The only carrier in Canada that I know of that does or has is Wind/Freedom.

The PUK is going to be a much longer code that you're not going to be able to guess. It's also going to be different for each sim card.

Re: PUK Code

TuyetTTran1970 — Thu, 18 Oct 2018 02:12:04 GMT

Received two PUK codes from mods and it still doesn't work unfortunately.
Also, got an unlock code from previous carrier for my phone, I entered that in and it doesn't work.

Anyone know what else I can try? Need my phone up and running again but I already ported my number to this account 😕

Something to note is that my sim card in another phone works fine.

Re: PUK Code

Dunkman — Thu, 18 Oct 2018 02:17:46 GMT

@TuyetTTran1970

Which model of phone do you have? Some people in the past had to call the phone manufacturer like Samsung, Apple to get a code.