topic Re: new plan in Get Support

new plan

mikey5012 — Wed, 05 Jan 2022 07:10:23 GMT

Re: new plan

Jarvar — Tue, 16 Oct 2018 21:43:03 GMT

Welcome to Public Mobile @mikey5012

Did you have a question or an issue for this thread?

Re: new plan

Shapla001 — Tue, 16 Oct 2018 23:53:14 GMT

That's a blank body of a community message, should we assume that dollars are cut in the middle, or plans are killed and dead.

For the later possibility, it is natural that promotion plans have to come to an end. If they are indefinite, then no promotion value. But, promotiions will always be there, may be we have to wait for some good timings. My speculation or guess though, logical guess - taking into consideration of black friday and holiday season ahead.

Re: new plan

Arashpreet — Wed, 17 Oct 2018 00:35:08 GMT

I was changed my plan few days ago. I have paid for this plan, but it is not working.

Re: new plan

Dunkman — Wed, 17 Oct 2018 00:41:15 GMT

@Arashpreet

Is your status of your account active or suspended? Is the old or new plan showing in your account?

Was the money taken from your balance?

Re: new plan

Jarvar — Wed, 17 Oct 2018 00:44:29 GMT

Welcome to Public Mobile @Arashpreet

Was your account working before? What plan did you switch to? Is everything on your new plan not working? or only some portion of it, like data, text or voice? Incoming or outgoing?

That would be helpful for starters.