Can’t send and receive sms

jenrynguyen98 — Wed, 05 Jan 2022 07:08:02 GMT

I attempt to port a number from fido
it just calling out working
Data working
but I cant send and receive sms
and nobody can't calling me??????

My phone number active until October 18,2018

Re: Can’t send and receive sms

hairbag1 — Sat, 13 Oct 2018 17:09:51 GMT

It could take from 15mins to a couple of hours for your port to be successful. In the meantime, cycle your phone off and on occasionally. Good luck.

Re: Can’t send and receive sms

ShawnC13 — Sat, 13 Oct 2018 17:10:27 GMT

@jenrynguyen98 wrote:
I attempt to port a number from fido
it just calling out working
Data working
but I cant send and receive sms
and nobody can't calling me??????
My phone number active until October 18,2018

How long ago did you start the port? It can take up to 4 hours. If it has been longer you will need to contact the moderators. In the meantime your Fido SIM is probably still working.

To send a private message to a moderator click this link. In your message please include:

- PM Phone Number

- 4 digit PIN (or at least 3 of the following to verify your identity)

- account number

- date of birth

- complete address listed on account with postal code

- email address on account

- most commonly called numbers

- alternate number listed on the account

- last payment date and amount

- last 4 digits of the credit card

-Detailed explanation

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

Re: Can’t send and receive sms

Kh69 — Sun, 14 Oct 2018 19:54:58 GMT

Try shutting your phone of leave it of for 10 seconds turn it on again

topic Re: Can’t send and receive sms in Get Support

Can’t send and receive sms

Re: Can’t send and receive sms

Re: Can’t send and receive sms

Re: Can’t send and receive sms