topic Sim Card in Get Support

Sim Card

Drow — Wed, 05 Jan 2022 07:06:22 GMT

Hi,

I have a Sim Card which I purchased several months ago; however, when I went to set it up I entered my emails address incorrectly. How can I correct this so I can get my Sim card and plan up and running?

Re: Sim Card

will13am — Wed, 10 Oct 2018 14:35:55 GMT

@Drow, what do you mean by entering your email incorrectly? How far have you progressed? Depending on how far you have gone, you can safely back out and restart after an hour pause. Worst case, you can activate with any email address and then change it afterwards.

Re: Sim Card

GISTech — Wed, 10 Oct 2018 16:04:55 GMT

Make a new PM account, and restart the process with the correct email.

Re: Sim Card

popping — Wed, 10 Oct 2018 16:43:10 GMT

@Drow

If you had completed the activation online, you should have your self-serve account created.

If you have not logged out yet, you can change your email address by selecting [My Profile] --> [Change Username].

If you already logged out and don't remember the typo, send a private message to moderator to change your email address(i.e. username)