topic Re: Change plan Issue in Get Support

Change plan Issue

AdamSomers — Wed, 05 Jan 2022 07:05:28 GMT

Good afternoon,

I'm was looking to change my plan but when i click on change plan in self serve no options show up and my current plan is blank. See snapshot.

popping — Tue, 09 Oct 2018 17:59:55 GMT

Sometime, PM self serve does that. I tried it just now and mine screen was populated properly.

Clear your browser cache and restart your browser to do the plan change again. I am using Chrome and Opera browsers.

tbark — Tue, 09 Oct 2018 18:06:15 GMT

If you try different browsers and that does not work, you can also try calling 611 and they may be able to help.

AdamSomers — Tue, 09 Oct 2018 18:27:13 GMT

Thank you. All see to be working again.