topic Re: No sim card in Get Support

No sim card

julianrabideau — Wed, 05 Jan 2022 07:05:22 GMT

I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?

order number

147187

Re: No sim card

RobertQc — Tue, 09 Oct 2018 14:57:13 GMT

@julianrabideau wrote:
I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?
order number
147187

That's longer than it should take to get your sim card. You should shoot off a message to the mods to look into the package for you. I beleive they are traced with xpresspost so it should be easy for them. Click this to send them a message. Remember to include as much detail and include your name, account number and/or phone number and pin number so they don’t send you a message back asking for more details.

I know it can be a little frustrating to wait but they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)

For more information about contacting a moderator Click Here

Re: No sim card

Dunkgirl — Tue, 09 Oct 2018 14:59:41 GMT

@julianrabideau wrote:
I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?
order number
147187

As @RobertQc said you can have the moderator team look into your package.

But if you need to get a sim fast you can always purchase one at walmart, mobile shop or wow! mobile