topic Public mobile self serve is down for maintenance in Get Support

Public mobile self serve is down for maintenance

Samianauman — Wed, 05 Jan 2022 07:05:17 GMT

Was down on 14th and down again on 15th 2:25 am just to update all public mobile customers looks like serious renovation in the pipeline but let's see if anyone see any changes on self serve good night
.thanks

Re: Public mobile self serve is down for maintenance

will13am — Mon, 15 May 2017 12:26:48 GMT

This is an unplanned outage, so I doubt it is for maintenance. Planned maintenance outages have always been announced. What are you doing in your account at 2:25 am that is so important?

Re: Public mobile self serve is down for maintenance

xCameron94x — Mon, 15 May 2017 12:31:27 GMT

better question, who is even up at 2:25 am. I need my sleep so I dont get too angry at work every morning

Re: Public mobile self serve is down for maintenance

will13am — Mon, 15 May 2017 12:42:38 GMT

@xCameron94x wrote:
better question, who is even up at 2:25 am. I need my sleep so I dont get too angry at work every morning

If I was up all night, I would not be too angry. I would just be sleeping on the job.

Re: Public mobile self serve is down for maintenance

Someone_here — Mon, 15 May 2017 13:37:48 GMT

Nothing new I can see...

Re: Public mobile self serve is down for maintenance

David_J — Mon, 15 May 2017 14:39:34 GMT

The maintentance on the morning of the 15th was a Zero Day patch being installed.

We try to always notify via the Community when we know the activation portal or self serve portals will be down. In some cases (like the patch) it isn't always possible.

Re: Public mobile self serve is down for maintenance

Samianauman — Mon, 15 May 2017 14:44:57 GMT

Thx for updating us @David_J

Re: Public mobile self serve is down for maintenance

zhadj030 — Mon, 15 May 2017 16:32:13 GMT

Good to know . But seriously who is awake at 2 am ?

Re: Public mobile self serve is down for maintenance

Mana — Wed, 17 May 2017 03:07:44 GMT

@David_J. Thank you for securing the site.

Re: Public mobile self serve is down for maintenance

Samianauman — Wed, 17 May 2017 03:40:30 GMT

@will13am

@zhadj030

Yes I was up to add a voucher one of mine friend bought a public mobile voucher from Petro Canada by mistake yes by Petro Canada so I bought it from him and I work till 130 am when i got home I was trying to load up to my account that's why I was up and find out self serve was down again for maintenance lol

Re: Public mobile self serve is down for maintenance

Harvir_K — Wed, 17 May 2017 04:17:50 GMT

Did they change anything

Re: Public mobile self serve is down for maintenance

srlawren — Wed, 17 May 2017 17:50:49 GMT

@Harvir_K perhaps you missed @David_J's response above. Find it here.

I'm going to mark David's respnose as the solution.

Re: Public mobile self serve is down for maintenance

Webslinger — Tue, 25 Jul 2017 09:20:23 GMT

Appears to be down again