topic Re: Thank you! For freeing me from telus in Get Support

Thank you! For freeing me from telus

Nicholas255 — Wed, 05 Jan 2022 07:04:32 GMT

I was paying literally double what I pay now when I was on pay as you go with Telus.
Telus also had all these shady policies, when my data cycle ran out, they rarely notified me, and started charging me $2/mb !!!!! Madness!!! You open Facebook, then all of a sudden your entire account balance is exhausted.
There should be government legislation protecting consumers from those prices. $0.30 per text while off a plan. Madness and stupidity

Re: Thank you! For freeing me from telus

CaNuCk07 — Thu, 11 May 2017 18:48:50 GMT

@Nicholas255 welcome to PM, they really are the best. The best coverage of telus at super amazing prices and support is fantastic.

Re: Thank you! For freeing me from telus

xCameron94x — Thu, 11 May 2017 18:49:25 GMT

welcome to the PM family, and wow thats insane. I was with koodo, and if i went over it was never that bad

Re: Thank you! For freeing me from telus

Nicholas255 — Thu, 11 May 2017 18:50:00 GMT

Thanks, it's honestly such a feeling of relief, joining a carrier I respect

Re: Thank you! For freeing me from telus

CaNuCk07 — Thu, 11 May 2017 18:50:54 GMT

I love the no oeverage on data. So when i inevitably run out they dont charge me a fortune! i just have no data lol.

Re: Thank you! For freeing me from telus

mimmo — Thu, 11 May 2017 19:15:04 GMT

@CaNuCk07 wrote:
I love the no oeverage on data. So when i inevitably run out they dont charge me a fortune! i just have no data lol.

Only $30 for the 1gb addon or early plan renewal , or worst case borrow a friends phone 🙂

Re: Thank you! For freeing me from telus

MoreYummy — Thu, 11 May 2017 19:25:34 GMT

Yea, many people i know like the way it has no overage. It is easy to implement to have acknoledgement before having more charges. However those carriers simply dont want to do it, as TOO many people will be over the limit bye little and charge the whole GB or MB.

Re: Thank you! For freeing me from telus

ckl — Thu, 11 May 2017 21:14:17 GMT

Telus made 1.7 billion in wireless revenues in Q1 2017... ARPU now at $65 and climbing.

http://mobilesyrup.com/2017/05/11/telus-financial-results-strong-q1-2017-earnings/

All this price gouging is making PM look like the saviour of the wireless world in Canada.

Re: Thank you! For freeing me from telus

will13am — Thu, 11 May 2017 21:15:01 GMT

Welcome aboard. Don't stop yet, spread the cheer and tell a few others to do the same.

Re: Thank you! For freeing me from telus

paulie — Thu, 11 May 2017 23:46:16 GMT

Telus is good company... besides... they own PublicMobile. I like the PM prices with the rock solid back bone of Telus.

Re: Thank you! For freeing me from telus

Quest — Fri, 12 May 2017 00:09:35 GMT

@Nicholas255 wrote:
I was paying literally double what I pay now when I was on pay as you go with Telus.
Telus also had all these shady policies, when my data cycle ran out, they rarely notified me, and started charging me $2/mb !!!!! Madness!!! You open Facebook, then all of a sudden your entire account balance is exhausted.
There should be government legislation protecting consumers from those prices. $0.30 per text while off a plan. Madness and stupidity

@Nicholas255 To tell you the truth you didn't free yourself from Telus because there is only one Telus under different names.

I would be extremely cautions in criticizing Telus after switching or moving to one of its no frills brands. I don't know if anybody is aware of on this forum what has happened to Mobilicity or brand formally known as Mobilicity. They were recently acquired by Rogers I believe. Sounds familiar to me.

I wouldn't like one day open PM forum and in its latest announcements section hear good news about brand formally known as Public Mobile. I know there is still Koodo and Chatr out there.

As much as Koodo sales people are ignorant about PM and its future. I wouldn't like their prophecies about PM to be fulfilled.

PM is not here to compete exclusively with Koodo or Telus. They are here to offer something different for the lower price and also bleed as many customers from competitors like Rogers/chatr and Bell/Virgin mobile as possible through its innovative way to attract new customers. I think Telus loves what PM is doing.

When switching from Telus or Koodo I would rather say that Telus is great and Koodo is great but with my financial situation, and with my habits in controlling and monitoring my usage it is better for me to switch to no frills brand that is absolutely data and voice shock free.

Welcome to the new world.

Welcome to absolutely Shock Free Public Mobile.

Re: Thank you! For freeing me from telus

Nicholas255 — Fri, 12 May 2017 00:23:59 GMT

@Quest well, I only meant freed from the parent company, I feel charging a pay as you go customer(usually low income) 15x what they would pay if they purchased an add-on and what, 80x the rate if they purchased 1gb is immoral and should be controlled by government legislation. Im also upset they never informed me about pm in the multitude of service calls I had to make, complaining about exactly what pm would have solved.

I'm very happy with public mobile and if they want to remove me for voicing my opinion on their inferior parent company that's fine. But I doubt they will, as I am more than happy to contribute to it's growth through my word of mouth opinion, which is greater than any advertisement

Re: Thank you! For freeing me from telus

Nicholas255 — Fri, 12 May 2017 00:26:45 GMT

Re: Thank you! For freeing me from telus

Quest — Fri, 12 May 2017 00:58:52 GMT

@Nicholas255Thanks for clarifying your position.

I didn't mean to undermine your good intentions here. Remember all of them Bell/Rogers/Telus do that. What I am concern about here is that maybe Telus will become to jealous about its sub brand's success. And jealousy is not good as you know.

Re: Thank you! For freeing me from telus

Nicholas255 — Fri, 12 May 2017 01:04:01 GMT

@Quest as long as they give us the people what they want!! They can get jealous all they like 🙂

Re: Thank you! For freeing me from telus

Quest — Sun, 14 May 2017 11:56:14 GMT

@Nicholas255 It looks like for me that I have to be less diplomatic and metaphorical but more straight forward here.

What I meant literally by saying that Telus could become too jealous is that they will merge PM with Koodo for example like Rogers did to Mobilicity.

I have noticed that you have joined PM just recently and if PM in a long run won't give you what you want you will look for another provider that will. You are very strong and determined person.

There are many people here unlike you that have joined PM many years before it was purchased by Telus Mobile. I think they really, really, really wouldn't be happy abut it.

There is a reason why you call them Pioneers or Legacy users they are the fundation of The Public Mobile Brand.

Re: Thank you! For freeing me from telus

Nicholas255 — Fri, 12 May 2017 04:01:40 GMT

thank you for the kind words! I understand now, and that's a good point, they might decide no frills brands hurt their profit margin, and I shouldn't, as we say in b.c. "poke the bear".
Now I know what the pioneers means, and knowing the history makes it easier to understand

Re: Thank you! For freeing me from telus

Quest — Fri, 12 May 2017 04:07:39 GMT

@Nicholas255 No problem. Enjoy your stay here

Re: Thank you! For freeing me from telus

Halfdome — Fri, 12 May 2017 11:08:10 GMT

I would agree @Quest . I think that we should be praising Telus for giving us the opportunity to enjoy their top notch services at a much discounted price buy using Public Mobile. If you were like me, moving from Rogers after 20+ years, now there is something to complain about. The service here is fantastic, and I don't even need to wait for hours on hold.

Re: Thank you! For freeing me from telus

Karnbot13 — Sun, 14 May 2017 11:35:47 GMT

We can say what we want @Quest It would be a very poor company that closed a service because of "jealousy" of it's own sub brand. If it makes money, Public mobile will survive. If they can make more money eliminating it, then it will go. Rogers didn't shut down Mobilicity because of badmouthing, they can make more money with it gone. End of story

Also remember that Public mobile has continued to grow because of new members, not the legacy accounts and I'm very unconcerned with what they would think as they don't pay my bill.