topic SIM Card moved to different Phone in Get Support

SIM Card moved to different Phone

tbark — Wed, 05 Jan 2022 07:04:17 GMT

I changed my SIM card from my SKY Pro 5 to my MotoG5 and am getting a request for a SIM unlock PIN. This is not a locked phone. Does anyone know how to fix this problem?

Re: SIM Card moved to different Phone

popping — Sun, 07 Oct 2018 23:00:11 GMT

@tbark wrote:
I changed my SIM card from my SKY Pro 5 to my MotoG5 and am getting a request for a SIM unlock PIN. This is not a locked phone. Does anyone know how to fix this problem?

Are you sure that you Moto G5 is locked to your old carrier?

It does not hurt to ask the carrier for unlock code as you don't have to have a plan with them in order to get it unlocked.

After inserted your PM SIM card to Moto G5, did it ask for unlock code?

Re: SIM Card moved to different Phone

bradman20012 — Mon, 08 Oct 2018 00:05:44 GMT

Phone 100 percent has to be locked to another carrier. Locked phones don't ask for a code. Hope you got this figured out.