topic Re: Keeping a number in Get Support

Keeping a number

Rattlesnakeron — Wed, 05 Jan 2022 07:03:54 GMT

Hi all, I am out of the country for six months at a time, can I keep the same number without having to pay the full monthly fee?

Re: Keeping a number

RobertQc — Sun, 07 Oct 2018 13:19:44 GMT

@Rattlesnakeron wrote:
Hi all, I am out of the country for six months at a time, can I keep the same number without having to pay the full monthly fee?

Yes, switch to the $10 plan, let it go into suspended service due to non payment. Reactivate the account after 75-80 days (90 days = account deletion so do 75-80 to be safe) after 30 days at $10, let it expire again for 75-80 days and make another $10 payment. You will end up essentially be spending $10 or $20 over 6 months depending on your exact dates to keep the number

Re: Keeping a number

will13am — Sun, 07 Oct 2018 13:39:35 GMT

@RobertQc wrote:
@Rattlesnakeron wrote:
Hi all, I am out of the country for six months at a time, can I keep the same number without having to pay the full monthly fee?
Yes, switch to the $10 plan, let it go into suspended service due to non payment. Reactivate the account after 75-80 days (90 days = account deletion so do 75-80 to be safe) after 30 days at $10, let it expire again for 75-80 days and make another $10 payment. You will end up essentially be spending $10 or $20 over 6 months depending on your exact dates to keep the number

$10 will do it. Sandwiched in between two 90 day suspensions is one 30 service.

Re: Keeping a number

mimmo — Sun, 07 Oct 2018 14:44:53 GMT

Here is a good write up: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735?search-action-id=23290110015&search-result-uid=142735

Re: Keeping a number

ShawnC13 — Sun, 07 Oct 2018 15:24:09 GMT

@Rattlesnakeron, the above will work as long as you are on an in market plan. If you are on a promo plan that is no longer offered once you switch your plan to any other plan your old promo plan will no longer be available to you.

Re: Keeping a number

srlawren — Sun, 07 Oct 2018 19:00:24 GMT

@ShawnC13 wrote:
@Rattlesnakeron, the above will work as long as you are on an in market plan. If you are on a promo plan that is no longer offered once you switch your plan to any other plan your old promo plan will no longer be available to you.

Further to this note by @ShawnC13: at the end of the 6 months when you want to switch away from the $10 plan to one that will suit your needs better, you will have to choose from whatever is being offered *at that time*. Basically, from whatever the in-market plans are in 6 months.

Re: Keeping a number

popping — Sun, 07 Oct 2018 19:25:45 GMT

@srlawren wrote:
@ShawnC13 wrote:
@Rattlesnakeron, the above will work as long as you are on an in market plan. If you are on a promo plan that is no longer offered once you switch your plan to any other plan your old promo plan will no longer be available to you.
Further to this note by @ShawnC13: at the end of the 6 months when you want to switch away from the $10 plan to one that will suit your needs better, you will have to choose from whatever is being offered *at that time*. Basically, from whatever the in-market plans are in 6 months.

@Rattlesnakeron

If you like your current plan, you can let your current plan goes into suspension with no payment on your next renewal date. 80 to 85 days after the first suspension, reactivate you plan again for 30 days. Let your plan goes to suspension again after 30 days. Reactivate your for the second suspension after 80 to 85 days. By then, you will be back to Canada.

This approach costs more than using the $10 plan. But you will not lose your current plan because you never swiched to another plan.

Now you have two options. Decide what you like.

Re: Keeping a number

computergeek541 — Tue, 16 Oct 2018 07:50:35 GMT

@slash407 wrote:
im pretty sure u can just suspend the account or freeze it if ur gone. Its free. I did it before with my other provider

Public Mobile does not have that option, nor are there any "vacation plans" offered.

If a customer does not pay for the plan, and it remains in suspended state for non-payment for 90 days, the account is closed and the number would be lost.